Privacy Policy

Last updated: January 16, 2026

Laforma Technical Services L.L.C ("us", "we", or "our") operates the https://www.laforma.ae website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

2. Use of Data

Laforma Technical Services L.L.C uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

3. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

4. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Account Linking and OAuth 2.0

You may be able to access our Service or link your account using OAuth 2.0 authentication from third-party services, including Google, Meta (Facebook/Instagram), and LinkedIn. When you choose to link these accounts, we collect and process the necessary authentication tokens and profile data provided by these platforms to create or verify your identity and to streamline your access to our Service. We do not store your passwords for these third-party services.

8. Device State and Connected Device Data

We may collect information regarding your device state and connected device data when you interact with our platform or services. This includes device IDs, browser types, operating systems, and connectivity status, which helps us ensure platform compatibility, prevent fraud, and optimize our Service for your specific hardware configuration.

9. Third-Party Data Sharing

We may share certain data with trusted third-party partners to provide our Service effectively, perform analytics, or for marketing purposes. This includes advertising and analytics networks such as Google, Meta, and LinkedIn. Any data shared is subject to strict confidentiality agreements and is only processed in compliance with this Privacy Policy and applicable data protection laws.

10. Your Rights and Data Deletion

You have the right to access, rectify, or request the deletion of your personal data at any time. If you wish to permanently remove your account and all associated data, including data linked via Google, Meta, or LinkedIn, please visit our User Data Deletion page for step-by-step instructions.

For more information regarding the rules governing the use of our Service, please review our Terms & Conditions.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us through the following dedicated channels:

Exclusive Offers For You

First Order Discount

Get 20% OFF your first home maintenance service.

Claim Now

Emergency Support

Quick response for AC, plumbing, and electrical issues.

Claim Now

Annual Contracts

Peace of mind with our periodic maintenance plans.

Claim Now

Frequently Asked Questions

Everything you need to know about our services

How can I book a service?

You can book directly via our website form or contact us on WhatsApp for an immediate response.

Is the inspection really free?

Yes, for most maintenance and repair jobs, the initial inspection and quote are free.

Do you offer a warranty?

Absolutely. We stand by our work quality. Most services come with a workmanship warranty.

What areas do you cover?

We primarily cover all areas in Dubai, Sharjah, and Ajman.

What are your working hours?

Our team is available 24/7 for emergency services and 8 AM to 8 PM for standard jobs.

Can I combine multiple services?

Yes, combining services in one visit saves time and often qualifies for a discount.